Meet The Team

With over 20 years of office management experience—more than a decade of which has been in orthodontics—Lauri brings a wealth of expertise and enthusiasm to our practice. She began her journey as an assistant to Dr. Flanagan and has since taken on the role of New Patient Treatment Coordinator and Marketing Director. Leveraging her skills in management, graphic design, and interpersonal communication, Lauri plays a vital role in maintaining our office’s outstanding reputation and educating the community about the benefits of specialized orthodontic care.

A true people person, Lauri thrives on working one-on-one with new patients, making their introduction to orthodontic care a warm and welcoming experience. Outside the office, she and her husband, Nat, share a love for travel, adventure, and the great outdoors. Whether camping, staying active, or exploring new places, they embrace life to the fullest. Their home is filled with energy and love, thanks to their two young boys, Van and Ryker, and their trio of furry companions—cats Meep and Nova, along with their German Shepherd/Husky mix, Simza.

Lauri’s passion for both her work and her family shines through in everything she does, making her an invaluable part of our team!

With over 40 years of dedication to our practice, Krisan is a true cornerstone of our team. As a skilled chairside assistant, she not only provides exceptional patient care but also manages product and office supply ordering, ensuring everything runs smoothly behind the scenes. Her favorite part of the job? The amazing team she works with and the daily interactions with patients. Few things bring her more joy than brightening someone’s day with a smile.

Outside the office, Krisan has been happily married for over 30 years and is a proud mom to her daughter, who balances work and college life in Colorado. At home, she shares her space with her beloved black cat, Jaeger. In her free time, she enjoys taking peaceful walks outdoors, unwinding with her favorite tablet games, and indulging in her ultimate getaway—Las Vegas!

Krisan’s warmth, experience, and dedication make her an invaluable part of our team, and we’re lucky to have her!

As the newest addition to our team, Katie has quickly proven herself to be a skilled and eager learner, bringing fresh energy and enthusiasm to our office. Though she joined with no prior lab experience, her go-getter attitude and quick adaptability have made her an integral part of our practice. She plays a key role in creating in-house aligners, retainers, braces, and 3D-printed appliances, ensuring top-quality care for our patients.

Katie thrives in a fast-paced environment and loves that her job keeps her busy and constantly learning. She also values the supportive team atmosphere and the relationships she’s building with both coworkers and patients.

Outside of work, Katie enjoys traveling to Door County, spending time outdoors hiking, biking, and playing sand volleyball, and making memories with friends and family. And one thing’s for sure—she loves coffee!

We’re thrilled to have Katie on our team, and we can’t wait to see all she accomplishes!

For nearly 20 years, Nikki has been a dedicated part of Dr. Flanagan’s team, bringing warmth and expertise to every patient she works with. Assisting chairside comes naturally to her, and she truly couldn’t imagine doing anything else. Her favorite part of the job? Seeing the pure joy on a patient’s face when they get their braces off—it’s a moment she never gets tired of!

Outside the office, Nikki’s world revolves around her husband, two wonderful children, and their beloved pup, Bandit. She has a passion for photography, crafting, and hiking, but nothing brings her more joy than cheering on her kids at their sporting events.

With her caring nature and years of experience, Nikki is an invaluable part of our team, making every patient’s orthodontic journey a little brighter!

For nearly a decade, Michele has been a valued member of the Flanagan Family, bringing over 25 years of chairside experience to our practice. Her passion for patient care shines through in every interaction, but what she loves most is seeing the end result—watching patients light up with confidence when they complete their treatment. Knowing she’s played a role in creating a smile that will last a lifetime truly warms her heart.

Michele and her husband, Larry, have been happily married for over 40 years. Together, they have two daughters, a son, and two beloved pups who keep their home full of love and energy. In her free time, Michele enjoys hiking, photography, and cherishing moments with her family.

With her experience, compassion, and dedication, Michele is an essential part of our team, making every patient’s orthodontic journey a rewarding one!

For the past five years, Jordan has been a vital part of our team, bringing her expertise as an Expanded Duty Dental Assistant (EDDA) and extensive knowledge of the dental field. As our always-busy insurance and scheduling coordinator, she skillfully handles the complexities of insurance paperwork—so our patients don’t have to! She’s also always eager to jump in and help wherever she’s needed, making her an invaluable part of our office.

Jordan’s favorite part of working here? The incredible team she gets to work with, the joy of seeing patients’ smiles after treatment, and—of course—the office candy shop!

Outside of work, Jordan is all about family. She and her husband, Justin, are raising their four kids in a lively home filled with love—and plenty of pets, including dogs, cats, and even bearded dragons! Her fun-loving, high-energy attitude is truly contagious, bringing positivity to both our staff and the families we serve.

We’re lucky to have Jordan on our team, brightening every day with her enthusiasm and dedication!

Anyone who has been here in the last 10 years, will know Dorothy and her amazing laugh. If she isn’t taking care of all of your insurance needs or taking payments, then she is answering the phones or scheduling appointments. Dorothy loves to chat with the patients and their parents, and her sunny disposition is infectious and welcoming.

Dorothy loves nothing more than spending time with her husband, David, and their three children and she cherishes her time with her four happy healthy grandchildren. And don’t forget her dog Molly!

For over 20 years, Sharon has been managing the financial side of our practice, utilizing her accounting expertise to ensure everything runs smoothly. She loves the dynamic nature of her role, especially the constant interaction with patients and parents. One of her greatest joys is seeing familiar faces return—treating a patient and later having the privilege of caring for their children is a special part of her job.

A lifelong resident of Belvidere, Sharon has been happily married for over 30 years. She and her husband share their home with their beloved dog and are proud parents of two wonderful daughters. When she’s not keeping our practice’s finances in order, Sharon loves to travel and spend quality time with her family.

With her experience, dedication, and warm personality, Sharon is an invaluable part of our team!